aq99 FAQ — Bonus, Deposits and Live Casino

Open an account at aq99 for the first time and make your first deposit after aq99 login. Once the deposit is complete, the 150% bonus is automatically added to your account. For example, if you deposit ৳1,000 you will receive ৳1,500 as a bonus, making your total balance ৳2,500. Keep in mind that before withdrawing winnings made with the bonus, you must complete a wagering requirement of ৳1,500 × 20 = ৳30,000.

aq99 does offer the option to cancel an active bonus. When you cancel a bonus, any bonus balance associated with it and any winnings from that bonus are also cancelled. However, your original deposited amount — that is, the money you deposited yourself — can be withdrawn without needing to meet the wagering requirement. For full details, please read the terms and conditions.

No, the 150% welcome bonus at aq99 is available only once — on your account's first deposit. Only one account per player is allowed, so if the same person attempts to claim the bonus by opening multiple accounts, those accounts may be closed. The maximum bonus amount is ৳5,000.

Slot games generally count in full towards wagering. Most games in the slots section count at 100%. Live casino games such as Baccarat, Roulette, or Teen Patti may contribute partially. To find out the contribution rate for specific games, check aq99's promo page or contact support — it is worth reviewing the terms before claiming a bonus.

The maximum bonus at aq99 is ৳5,000. If you deposit ৳6,800, the 150% calculation would give ৳10,200 in bonus, but due to the maximum cap you will receive ৳5,000, making your total balance ৳11,800. In this case the wagering requirement will be ৳5,000 × 20 = ৳1,00,000. So even if you deposit more, the bonus ceiling stays the same.

The wagering requirement at aq99 is 20 times the bonus amount. So if you receive a ৳1,500 bonus on a ৳1,000 deposit, you need to place a total of ৳30,000 in bets before you can withdraw. Every bet is counted towards the total regardless of whether it wins or loses. You can meet this requirement gradually through your daily play.

Each week, your net loss is calculated by subtracting your total winnings from your total losses. You will receive back a fixed percentage of that net loss as cashback, based on your VIP tier. Once you join the aq99 VIP program, this benefit is available every week and the cashback is credited directly to your account with no extra conditions.

aq99 has three VIP levels. The Bronze level offers up to 0.3% weekly cashback. At the Silver level this increases to up to 0.5%. At the highest Gold level you can receive up to 0.8% cashback on your weekly net loss. Each level also comes with additional benefits that are unlocked through regular play.

Moving up to a higher VIP tier at aq99 is possible through regular and consistent play. While the exact turnover thresholds are not publicly stated, your total wagering amount and how consistently you remain active generally play a role in tier upgrades. You can ask the support team for more specific information.

Silver members receive up to 0.5% weekly cashback. Based on that rate, the cashback on a ৳20,000 net loss would be ৳20,000 × 0.5% = ৳100. This ৳100 cashback will be credited directly to your aq99 account. Note that only your net loss (losses minus winnings) is counted, not the total amount wagered.

aq99 VIP members receive priority access to special promotions and separate benefits at set times, in addition to cashback. Higher-tier members may receive customised offers and priority support service. The full list of benefits is available on the aq99 VIP page.

VIP evaluations at aq99 are conducted on a regular basis. If your account remains inactive for an extended period or your activity drops significantly, your tier may be reviewed. Staying consistently active allows you to maintain your earned tier and move even higher. Contact support to find out the specific rules for reviews.

aq99 itself does not charge any deposit fees. However, your mobile banking service (such as bKash or Nagad) may apply their own send money charges according to their policies — these are determined by the terms of the relevant app or bank. Check the charge policy of your payment service before making a deposit.

aq99 currently supports four deposit methods: bKash, Nagad, Rocket, and bank transfer. For bank transfers, Dutch-Bangla Bank, BRAC Bank, or any major commercial bank can be used. The minimum deposit amount is the same across all methods — ৳100.

Log in to your aq99 account, go to the deposit section, and select bKash as the payment method. Send money to the aq99 bKash number shown and enter the transaction ID in the deposit form. Your balance usually updates within a few minutes. Any amount below ৳100 will not be processed.

The Nagad deposit process is essentially the same. Log in to your aq99 account, select Nagad as the payment method, send money to the number shown, and submit the reference or transaction ID. The minimum limit is ৳100 — the same as for bKash or any other method. If you have any trouble with a payment, contact live chat immediately.

First, wait a moment and refresh the page. If you received a confirmation message from bKash or Nagad showing the transaction was successful, contact aq99's 24/7 live chat with the transaction ID, amount, and time. Issues are usually resolved within a few minutes. Bank transfers may take a little longer to process.

Withdrawals from aq99 are generally completed within 30 minutes to 3 hours. The minimum withdrawal amount is ৳1,000. This applies to all methods — bKash, Nagad, Rocket, and bank transfer. When submitting a withdrawal request, make sure your account is verified, otherwise processing may be delayed.

Roulette is a spinning wheel game. Players place bets on a specific number, a colour (red or black), odd or even, or a group of numbers. The dealer spins the ball and wherever it lands is the result. aq99 Casino offers both European and live Roulette. The live tables from Evolution and Pragmatic Play Live are not conducted in Bengali, but the interface is straightforward to follow.

Baccarat is one of the simpler live casino games. You can bet on three outcomes: Player, Banker, or Tie. The dealer handles all card dealing and result management — players do not need to make any card decisions. Whichever side's cards total closest to 9 wins. Baccarat is very popular among players in Bangladesh.

aq99's live casino has separate tables for players with different budgets. Low-budget tables allow you to start with smaller limits, while high-roller tables offer the option to bet much larger amounts. The specific limits for each table can be seen before entering the game lobby. Visit the live lobby to check the exact figures.

Yes, aq99's live casino works fully on mobile. You can play live Baccarat, Roulette, Teen Patti and all other games on Android or iOS devices through a browser or the aq99 App. A stable internet connection keeps the video stream smooth. The interface is designed to be usable on small screens as well.

Teen Patti (a three-card game from the Indian subcontinent) is available at aq99. Each player receives three cards and the best card combination wins. Andar Bahar is entirely luck-based — a joker card is placed on the table and players bet on whether a card of the same rank will appear on the Andar (left) or Bahar (right) side. JILI also has a Teen Patti version.

aq99's live casino tables are generally open around the clock. You can join tables from Evolution, Pragmatic Play Live, and other studios at any time. However, some specific tables (particularly language-based tables) may run on a set schedule. Current table availability can be seen in the live lobby.